Terms of Service
These Terms of Service ("Terms") govern your access to and use of the website and services provided by Viaskai ("Company," "we," "us," or "our"), including the Viaskai platform and ZIP Code Marketplace. By executing an Order Form or using the Services, you agree to these Terms.
These Terms are interim and subject to update within 30 days as set forth in Section 12. In the event of any conflict between these Terms and an executed Order Form, the Order Form controls.
1. Description of Services
Viaskai is a geospatial data and structural property analytics platform designed for roofing, exterior, infrastructure, and adjacent property service professionals.
The Services include:
- Exterior roof condition analysis
- Aerial structural surveying and roof surface mapping
- Damage identification and condition reporting
- Storm impact analytics
- ZIP code territory licensing
- Workflow, CRM, and proposal tools
- AI-powered property intelligence and outreach tools
Aerial data collection is conducted by or on behalf of the Company for professional inspection, surveying, mapping, and property condition assessment by licensed pilots operating under FAA Part 107 regulations. The Services are intended for legitimate business use related to property evaluation, infrastructure analysis, and related professional activities.
2. Aerial Data and Structural Analytics
The platform utilizes aerial imagery and related datasets to evaluate exterior structural components, including roof systems and visible surfaces. Imagery is processed into analytical outputs such as:
- Roof measurements
- Condition grades
- Damage classifications
- Structural reports
- AI-generated property intelligence
Use of the Services does not grant ownership of underlying properties or airspace. Territory licensing provides access to structured property intelligence within designated ZIP codes.
3. Accounts
To access certain features, you must register an account. You agree to:
- Provide accurate information
- Maintain account security
- Be responsible for all activity under your account
The Company may suspend or terminate accounts for violation of these Terms.
4. Subscription Plans and Territory Licensing
Subscription tiers and ZIP code licenses are offered as described in the applicable Order Form. Subscriptions require a twelve-month minimum commitment unless otherwise specified. Territory licenses provide access to structured data within the licensed area and do not create ownership rights in airspace or real property.
- Standard licenses are non-exclusive and may be assigned to multiple subscribers, typically limited to up to three contractors per ZIP code
- Exclusive licenses provide sole access within the ZIP code for the duration of the active subscription term
Exclusive access applies only during the active term and does not carry over to renewal unless explicitly re-purchased.
5. Billing and Payment
Payments are processed through secure third-party providers. By executing an Order Form, you authorize billing for all applicable fees.
Month One Fee. A one-time Month One Fee is invoiced upon execution of the Order Form and is due immediately. This fee is separate from subscription and platform fees.
Data Delivery Confirmation. The "Data Delivery Confirmation Date" is the date on which the Company confirms in writing that aerial imagery is complete, data processing is complete, and platform access is available. This date starts the 12-month subscription term and establishes the recurring billing cycle.
Subscription billing. Recurring billing begins on the Data Delivery Confirmation Date. Monthly invoices include subscription fees for licensed ZIP codes and platform access fees. All invoices are due Net 30 unless otherwise specified. The Month One Fee is not subject to Net 30 terms.
Billing cycle. The Data Delivery Confirmation Date establishes a permanent billing anchor. Each invoice is due Net 30 from the prior month's payment date and continues on this same cycle through renewal terms.
Platform fees. Platform fees are billed separately from ZIP code subscriptions, are required for access to the Services, and begin with the first subscription invoice at Data Delivery Confirmation.
Usage-based services. Certain optional services — including direct mail campaigns and outreach or data add-ons — may be billed on a usage basis at then-current rates with no minimum commitment unless stated otherwise.
Late payments. Late payments may incur a service charge of up to 1.5% per month. The Company may suspend Services for non-payment.
Non-refundability. Fees are non-refundable once data collection has commenced or platform access has been provided. Billing disputes must be submitted in writing within 30 days of the charge.
6. Permitted Use
You may use the Services solely for lawful business purposes related to property evaluation, exterior condition assessment, infrastructure analysis, and related professional activities. You may not:
- Reverse engineer the platform or underlying data models
- Redistribute, resell, or sublicense data without permission
- Share account credentials beyond licensed users
- Circumvent platform security controls
- Use data to build or train a competing product
- Use the platform in violation of applicable law
7. Data Accuracy
Data is derived from aerial collection, AI processing, public records, and third-party sources. The Services are intended to supplement, not replace, independent professional judgment. Users remain responsible for verifying critical information before making business decisions.
8. Intellectual Property
All software, methodologies, analytics models, data compilations, aerial imagery, AI-generated outputs, and platform technology are owned exclusively by Viaskai. Subscriptions grant a limited, non-exclusive, non-transferable license for internal business use during the subscription term.
9. Sales Representatives and Channel Partners
Sales representatives and channel partners are not authorized to modify these Terms, make representations inconsistent with these Terms, or bind the Company outside executed agreements. Only agreements signed by an authorized Company officer are binding.
10. Disclaimers
The Services are provided on an as-available basis without warranties of any kind. The Company does not guarantee uninterrupted service, error-free operation, or specific results.
11. Limitation of Liability
To the maximum extent permitted by law, the Company is not liable for indirect or consequential damages. Total liability is limited to the amount paid in the twelve months preceding the claim.
12. Changes to These Terms
The Company may update these Terms from time to time. Notice of material changes will be provided prior to effectiveness. Continued use of the Services constitutes acceptance of updated Terms.
Comprehensive Terms of Service will be published within 30 days of the effective date of these interim Terms. Upon publication, the comprehensive Terms will supersede these interim Terms and will be subject to the notice and acceptance process described above.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Delaware. Disputes are resolved through binding arbitration in Maricopa County, Arizona. Each party bears its own costs.
14. General
These Terms constitute the entire agreement unless supplemented by an executed Order Form. If any provision is unenforceable, the remaining provisions remain in effect. Failure to enforce any provision does not waive future enforcement rights. These Terms may not be assigned without prior written consent.
15. Contact
Viaskai
14818 N 52nd St
Scottsdale, AZ 85254
(414) 750-6138
support@viaskai.com
These Terms are interim and will be superseded by comprehensive Terms of Service to be published within 30 days. Last updated: April 1, 2026.